Smartcare Gold Service Program

่MVT Technical Assistance Center (MTAC)

Customers can call phone or email access to MTAC team who is available via phone during local business hour, Monday through Friday. MVT network support engineer troubleshoots the problem within your specified network environment and validates or identifies and isolates MVT will respond to email inquiries by the next business day.

Spare part Onsite & H/W replacement service (SPRO-1)

In the unlikely event of a hardware failure, Smartcare Gold SPRO-1 guarantees spare part hardware replacement that will ship the next business day with MVT support engineer for onsite service replacement if request is received before 2:00pm in the local time zone. The Smartcare Gold SPRO-1 is accessible through the MTAC via call phone Smartcare number connecting customers to a trained technician who assists with problem determination and part identification.

Maintenance Service

Smartcare gold provide maintenance service 1 time per year

For MVT product information contact your local subsidiary:

Tel : +662 993 8989
Fax: +662 993 8721
Smartcare phone : +662 993 8755